2025 International User Group Conference

Springfield, New Jersey

User Conference • September 14-16, 2025

QEI will once again be hosting our International User Group Conference in September 2025! This event will be a valuable educational experience, featuring:

  • New product introductions
  • Real-world applications
  • Live product demonstrations
  • See Agenda Below

Training Workshops • September 17-19, 2025

Following the conference, we are offering three days of training, structured into two specialized tracks:
  • Substation Automation
  • Master/Control Room Operations

With a block schedule format, attendees can freely move between tracks, selecting sessions that best fit their needs. Even if you can’t attend the full conference, you’re still welcome to join the training sessions. Training Fees:  $1,975 per person and free for reps/consultants.

We look forward to seeing you there! 

PRICE:
Conference Absolutely Free!

WELCOME RECEPTION:
Sunday, September 14, 6 PM 
Registration, Gifts, Greet and Meet
Enjoy Famous Dave’s Bar-B-Que dinner!

RESERVATIONS:
Sunday, September 14 through Friday, September 19, 2025.
Room Block reserved at the Hilton Garden Inn, Springfield, NJ.

Hilton Garden Inn
304 US-22
Springfield, NJ 07081

For phone reservations
please call 973-232-5300.
Provide the arrival/departure date and mention the code: QEI LLC. ROOM BLOCK.

For online reservations, click here to make your reservation.

ENTERTAINMENT:
Top Golf Edison, NJ (Monday Evening)

Daily Agenda

Conference

6:00 – 7:00 PM Welcome Reception at QEI Factory: Registration and Gift Collection Upon arrival, pick up your exclusive gifts and conference materials at the registration desk.
7:00 – 9:00 PM Barbeque Dinner: Enjoy a delightful barbeque dinner while networking with QEI employees and REPS. This is your chance to gain valuable insights, address any questions, and build meaningful connections in a relaxed, friendly atmosphere.
Shuttle Buses: Convenient shuttle buses will run from Hilton to the QEI Factory between 6:00 PM and 9:00 PM, ensuring easy transportation for all attendees.
09:00 – 09:15 AM Opening Remarks Welcome address & insights into QEI’s growth
09:15 – 09:45 AM QConnect Branding Launch & branding of QEI’s flagship ADMS software
09:45 – 10:30 AM QSCADA Architecture and Overview In-depth overview of QSCADA Architecture, features and functionality. Additionally highlight of new features added to QSCADA including the WorldView and PlusEditors client applications.
10:30 – 10:45 AM Break – Snacks & Drinks Compliments of QEI
10:45 – 11:15 AM QSCADA Emulator and Simulator Demonstrations The QSCADA Emulator easily allows users to mimic the communications and telemetry data of many field devices in a single, familiar platform. This facilitates the testing of the database in an emulator environment leading to reduced time and effort in commissioning. The QSCADA Simulator allows operators to familiarize themselves with the QSCADA platform in a realistic, offline environment before engaging with the live system.
11:15 – 12:00 PM New Product Launch – ePAQ-9710 The next generation of ePAQ has entered production and will be replacing the ePAQ-9410. While the ePAQ-9710 concept was introduced in last year’s User Group, the concept has reached realization. We will highlight the benefits of the ePAQ-9710 versus previous models and review software and configuration updates.
12:00 – 01:00 PM Lunch Provided Compliments of QEI
01:00 – 01:30 PM ePAQ-9710 Demonstration Demonstration of the setup and configuration of QEI’s latest data concentrator. Demo will highlight updates to ConfigWiz 2 and support for industry standard protocols such as DNP3, IEC-61850 and IEC-60870.
01:30 – 02:30 PM Partner Presentations
02:30 – 02:45 PM Break – Snacks & Drinks Compliments of QEI
02:45 – 03:45 PM QEI Master Station Implementation – Case Study QEI’s systematic approach and a pain free process of transitioning to QSCADA from other SCADA Software. Additionally, we will discuss some of the benefits to QEI’s approach as reported by our customers.
03:45 – 04:15 PM TDMS-Plus to QSCADA Upgrades Highlights of the benefits of converting from TDMS-Plus to QSCADA for existing QEI customers. The overall process from start to finish will be reviewed which include our guaranteed conversion and preservation of existing databases.
04:15 – 04:30 PM Day 1 Wrap-Up
06:00 – 09:00 PM Dinner and Entertainment Event at Topgolf Edison, NJ Chartered Bus Ride from Hotel to Edison
09:00 – 09:30 AM QSCADA Security Learn about the latest security updates to the QSCADA platform. As cyber security continues to be top of mind for our customers, QEI has made advances in QSCADA to provide a secure SCADA solution to meet our customer’s demands.
09:30 – 09:45 AM QWeb Demonstration An overview of the features and functionality of QWeb, QEI’s browser-based SCADA HMI which can be viewed from any HTML5 browser meaning it can be supported from practically any device anywhere.  QWeb offers a secure remote viewing option for the SCADA system, supporting HTTPS and Multi-Factor Authentication. It may be installed in view only mode which prohibits issuing of controls or changing of settings.
09:45 – 10:15 AM Open Systems Architecture QEI strives to provide the latest technology, implementing the latest industry standard protocols and promoting interoperability which enables our customers to implement modern, feature rich field devices and IEDs. This presentation will highlight some of the newly implemented protocols and features released by QEI in both the Master Station and Data Concentrator platforms.
10:15 – 10:30 AM Break – Snacks & Drinks Compliments of QEI
10:30 – 11:15 AM Case Study – Data Concentrator Implementation A look at QEI’s engineering and software development approach for a custom solution for a utility’s data concentrator’s needs. The utility sought a software and hardware solution which integrated seamlessly with its existing master station and met their stringent cyber security standards.
11:15 – 11:45 AM QConnect Overview Introducing QConnect, QEI’s fully integrated ADMS solution. Existing SCADA users can seamlessly upgrade their master station with a host of ADMS offerings such as GIS, DMS and OMS. The system is modular so it can grow with the utility’s needs. Additionally, it supports many methods to integrate with third party ADMS apps via Multispeak, OPC UA and more!
11:45 – 01:00 PM Lunch Provided Compliments of QEI
01:00 – 02:45 PM QConnect Demonstrations A deeper look into QEI’s ADMS offering with product demonstrations of each module. We will cover the features and functionality of our GIS, DMS/OMS and Asset Management software including outage response with FLISR and the various metrics for optimization and work order management.
02:45 – 03:00 PM Break – Snacks & Drinks Compliments of QEI
03:00 – 03:30 PM Future Innovation Roadmap Help drive innovation and the product roadmap at QEI with this interactive session where the audience will be presented with various ideas pertaining to product enhancements.
03:30 – 03:45 PM Closing Remarks Summary of conference discussions
03:45 – 04:00 PM Raffle Closing giveaway prizes by QEI

Training Workshops

Training Workshop over the three days (September 17-19) will consist of two block-scheduled Tracks.

Track 1 – Substation Automation

Track 2 – Master / Control Room Operations

You can either stay with the entire track over the three days or move between tracks, attending the workshops of most interest to you.

At the end of each training day, there will be a 1-hour open session of Q&A by Track.

The instructors who taught within each track will be available to answer questions, demonstrate and help solve problems on the subjects given.

Time
Substation Automation
(Track 1)
Master / Control Room Operations
(Track 2)
8:00 – 10:00 AM ConfigWiz 2.0 WorldView Map Creation
10:00 – 12 Noon Protocol Fundamentals PlusEditors Database Development
12:00  –  1:00 PM Lunch provided by QEI Lunch provided by QEI
1:00   – 3:00 PM Device and Communications Troubleshooting ODA, SQL and Reporting
3:00   – 4:00 PM Q&A General Discussion Q&A General Discussion
Time
Substation Automation
(Track 1)
Master / Control Room Operations
(Track 2)
8:00 – 10:00 AM PLCC ADMS Applications
10:00 – 12 Noon Client Configuration Security and Administration
12:00  –  1:00 PM Lunch provided by QEI Lunch provided by QEI
1:00   – 3:00 PM Server Configuration Communications Troubleshooting
3:00   – 4:00 PM Q&A General Discussion Q&A General Discussion
Time
Session
8:00 – 10:00 AM Tying it All Together. Guided Data Concentrator, IED and Master Station Configuration
10:00 – 11:45 AM Q&A General Discussion
11:45 – 12 Noon Closing Remarks